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For your visit to Zwinger Xperience, the following applies: the 3G rule, the obligation to wear a medical mouthguard (FFP2 or similar) and the regestration of contact details. You can find more information and exceptions in our visitor information.

Power. History. Dimensions.

A journey through time.

A THRILLING JOURNEY
THROUGH TIME

In 1709, in the midst of boisterous parties,
elaborate costumes and extravagant works of art, Augustus the Strong commissions a magnificent building. Travel back in time and experience the Dresden Zwinger in five themed worlds like never before.

 

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A CAPTIVATING
VIRTUAL REALITY EXPERIENCE

From festival grounds and
magnificent baroque architecture to utopian plans and the orangery… Find out how the Dresden Zwinger has changed over the course of history with fascinating panoramic projections, captivating virtual reality features and the latest technology.

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Two special places.
One fascinating experience.

It is just a 10 minute walk from the Dresden Fortress to the Dresden Zwinger. Let us take you into the turbulent history of the city!

visitor information
Zwinger XPerience
Opening hours

Mon–Sun 10:00 am — 6:00 pm, no admission past 5:00 pm

Closing Days 2021:

November 8th till 11th, 2021

December 24th, 2021

December 25th, 2021

December 31st, 2021

Information for 2022:

January 1st, 2022 open from 12:00 - 6:00 pm

January 3rd, 2022 last admission at 12:45 pm

 

Admission prices

Admission prices Zwinger Xperience 

Full rate: € 10.00

Reduced rate: € 8.00 for pupils aged 17 and older (for school groups special price 3,00 €), apprentices, students, members of the Federal Volunteers Service (Bundesfreiwilligendienst) / Voluntary Social Year (FSJ) / Voluntary Ecological Year (FÖJ) / Voluntary Military Service; disabled persons, recipients of unemployment benefits, welfare benefits or asylum seeker benefits, refugees with long-term or short-term residence permits, holders of a welfare pass (Sozialpass), Members of the Federal Association of German Tour Guides (Bundesverband deutscher Gaestefuehrer e. V.) and the Association of German Art Historians (Verband Deutscher Kunsthistoriker e.V.), holders of the Saxon Volunteer’s Card (Saechsische Ehrenamtskarte), (each with valid ID)

Children aged 6-16 & school groups: € 3.00 (please note our age recommendation) Class groups/student groups accompanied by a teacher/supervisor, also vocational school

Free entry: Holders of the schloesserlandCARD (including 2 children aged 16 and under) and children aged 5 and under, birthday boys and girls, companions of disabled persons with the mark “B” on their disability pass, holders of the Family Pass (Landesfamilienpass), journalists, tour guides, coach drivers with travel groups, one adult company per 10 students, members of ICOM (International Council of Museums), ICOMOS (International Council on Monuments and Sites) and the German Museum Association (each with valid ID)

The Zwinger Xperience tour is available in German, English, Czech and Polish. Please allow approx. 45 minutes for the tour.

Get your online ticket and enjoy Zwinger Xperience without long queuing! Tickets can also be purchased at the box office on site, subject to availability.

Combined ticket for Zwinger Xperience and Festung Xperience
available until 28.12.2021; redeemable until 30.12.2021

valid for 3 days 

Full rate: € 16.00

Reduced rate: € 13,00 for pupils aged 17 and older (for school groups special price 3,00 €), apprentices, students, members of the Federal Volunteers Service (Bundesfreiwilligendienst) / Voluntary Social Year (FSJ) / Voluntary Ecological Year (FÖJ) / Voluntary Military Service; disabled persons, recipients of unemployment benefits, welfare benefits or asylum seeker benefits, refugees with long-term or short-term residence permits, holders of a welfare pass (Sozialpass), Members of the Federal Association of German Tour Guides (Bundesverband deutscher Gaestefuehrer e. V.) and the Association of German Art Historians (Verband Deutscher Kunsthistoriker e.V.), holders of the Saxon Volunteer’s Card (Saechsische Ehrenamtskarte), (each with valid ID)

Children aged 6-16 & school groups: € 5.00 (please note our age recommendation) Class groups/student groups accompanied by a teacher/supervisor, also vocational school

Age recommendation: suitable for children from 6 years Please note that children under 6 years old do not get an audio system

Address

Dresden Zwinger · Theaterplatz · 01067 Dresden
→ Show on Google Maps

PROTECTIVE MEASURES AGAINST THE CORONA VIRUS

Help to ensure a safe visit at Zwinger Xperience

We apply the 3G rule. I.e. access to the museum with either

  • Proof of a daily (not older than 24h) negative Corona test from a test center or required (persons 6 years of age and older). You can find all test centers here.
  • a proof of recovery from a Covid-19 disease (not older than 6 months)
  • or a complete proof of vaccination.

School-age children do NOT require CORONA testing. This also applies during the 2021 autumn vacations. Children under 6 years of age are exempt from the mask & test requirement. 

According to the Saxon Corona Ordinance accepted are:

  • Test certificates from recognized service providers according to § 6 paragraph 1 Coronavirus Test Ordinance
  • Operational testing within the framework of occupational health and safety.

This includes all tests that are performed or supervised by competent or instructed persons. These include:

  • Persons with medical training or
  • Persons who have undergone appropriate further training (including medical training in the performance of rapid tests),
  • Persons who have been instructed in the handling of the respective self-test.

Self-tests that made on site under the supervision of our staff are not possible.

Wearing a medical mouth & nose covering (FFP2 without breathing valve or so-called surgical masks) in the queue at the elevator, in the entrance area and during the entire tour is a prerequisite for your visit. Everyday masks, plastic visors or similar are not allowed.

Additionally, we ask that you fill out the contact tracking form digitally or analogously in our entrance area. You can download the form here.

Keep a distance of at least 1.5 meters from people who are not part of your household and avoid forming groups. 

Furthermore, we ask you to ensure thorough hand hygiene.

If you feel ill, please stay home.

What measures do we take for your protection?

We have provided contactless disinfectant dispensers for your use in the entrance area, sanitary area and exit area.

We disinfect handrails, door handles and other frequently touched surfaces several times a day.

Our USOMO audio system are cleaned for you after each use. This means that the headphones and the mobile receiver are cleaned with a disinfectant that is effective against the coronavirus. Please do not disinfect the audio system yourself, as contact with the wrong cleaning product can harm our equipment. In addition, we offer you a disposable ear cup protection that you can pull over the two ear cups of the headphones before starting.

The VR goggles are also cleaned and disinfected after each use. Please do not disinfect the VR goggles yourself, as contact with the wrong cleaning product can harm our equipment. 

ELEVATOR AND ENTRANCE

Where is the entrance to the Zwinger Xperience?

The entrance to the Zwinger Xperience is located in the French Pavilion of the Dresden Zwinger, which you can reach via the stairs in the courtyard or barrier-free via the elevator.
The Zwinger courtyard is accessible for wheelchair users via the Crown Gate and the Glockenspiel Pavilion.

Where can I find the elevator to the Zwinger Xperience?

The elevator is located to the right of the staircase at the French Pavilion.

For orientation you can download the map of the Dresden Zwinger.

DIRECTIONS

Getting there by public transport:

  • Closest tram stops: Am Zwingerteich (line 4) or Postplatz (line 1, 2, 4, 12, 75 Bus)
  • Closest train stations: Dresden Hauptbahnhof (main station), Dresden Mitte (central station)

Current information on public transport in Dresden: www.dvb.de.

The Zwinger Xperience is just a few minutes’ walk from the public transport stops

PARKING

Where to park your car:

  • Underground car park Altmarkt-Galerie
  • Car park Q-Park Altmarkt
  • Car park Haus am Zwinger
  • Underground parking Semperoper
  • Chargeable parking spaces in public areas (e.g. Ostra-Allee)

www.dresden.de/parken

ACCESSIBILITY

Is Zwinger Xperience suitable for wheelchair users?

Unfortunately, the multimedia exhibition is not completely barrier-free and thus only suitable for wheelchair users to a limited extent. Please also contact zwinger-Xperience@schloesserland-sachsen.de if you book an online ticket in advance.
The exhibition space offers little parking space and turning possibilities. You can only experience the Virtual Reality Station together with an accompanying person. 

The Zwinger courtyard is accessible to wheelchair users or people with limited mobility via the Crown Gate and the Glockenspiel Pavilion.

Attention: The Zwinger courtyard is currently only accessible for wheelchair users via the Glockenspiel Pavilion. Access via the Crown Gate is currently not possible due to construction work.

The entrance area of the Zwinger Xperience is accessible via an elevator. You will find it in the Zwinger courtyard to the right side of the steps leading to the French Pavilion.

Unfortunately, the exit of the Zwinger Xperience at the Wallpavillion is not barrier-free. At the end of their visit we ask our visitors with wheelchairs or mobility impairments to take the return route through the exhibition to get back to the elevator.
 

Where is the barrier-free WC located?

Important note: The public sanitary facilities are accessible from 29.06.2021 Tuesday to Sunday from 10:00 to 18:00.

A wheelchair-accessible WC is located in the public sanitary facilities to the left of the steps leading to the French Pavilion in the inner courtyard of the Zwinger. Your admission ticket gives you free access* to the public restrooms during opening hours. Please contact our service staff outside opening hours to get access to the wheelchair-accessible WC.

For orientation you can download the map of the Dresden Zwinger.

* Door 92 cm, 150x150 cm in front and 100 cm to the right of the WC, 45 cm WC height.

Is Zwinger Xperience suitable for groups of wheelchair users?

Due to the structural conditions of the exhibition rooms and the security concept, a maximum of two wheelchair users can experience the exhibition at the same time. Unfortunately, Zwinger Xperience is not suitable for larger groups of wheelchair users.

3D AUDIO TECHNOLOGY

What to expect from 3D AUDIO TECHNOLOGY

You will receive a USOMO audio system at the entrance in either German, English, Czech or Polish, which will guide you individually through the rooms and the history of the Dresden Zwinger.

Usomo is an interactive audio system that can be used to control digital sounds through movements in the room.

The immersive audio technology makes it seem like you can submerge yourself in digitally generated sounds emanating from the room itself.

Sound is transformed from a separate, static layer between man and space into a vibrant pulse that penetrates the room and melts away the boundaries in between.

Unlike a traditional audio system, you can move completely freely in the exhibition spheres.

In addition to the 3D, a VR station awaits you. The station allows you to take a virtual and futuristic ride through the Dresden Zwinger.

For a trouble-free experience, we ask you to turn off functions such as Bluetooth and NFC on your smartphone during your visit. The wireless technologies can interfere with the connection of the sound system.

WIFI

Look forward to free WiFi

You can enjoy free WiFi in the French Pavilion with the "DresdenXperience" network. 

Groups

Are you traveling with a group?

A registration of the group is required due to capacity reasons. Groups of less than 11 people are requested to book their tickets directly via our online store.

For groups of 11 or more, we will make a reservation for you (subject to available ticket contingents). Please contact us in time before your visit by e-mail zwinger-Xperience@schloesserland-sachsen.de

We need your complete address data, the indication of your desired date incl. desired time slot as well as the indication to which price category (full payer, reduced or free admission) the group participants are assigned.

Please pay the total amount for the tickets for the group on the day of booking at our box office (cash, EC card or credit card).

Zwinger Xperience is only suitable for large groups to a limited extent. We kindly ask groups >10 persons to consider the following information:

  • staggered admission, i.e. group participants are divided into several time slots (10 persons per 15-minute time slot)
  • Group participants who have completed the adventure tour must already leave the museum area (there is no waiting zone in the arched gallery L) and there is a waiting time until the remaining group participants have completed the tour.   

 

Are there guided tours for groups?

We do not offer guided tours, as all visitors are individually guided through the experiential tour using our USOMO audio system. If you would like to reserve tickets for a larger group, you can either purchase the appropriate number of tickets in our online store or send us an e-mail with your non-binding request (for groups of 10 or more) to zwinger-Xperience@schloesserland-sachsen.de.

Important note: We kindly ask you to consider the currently valid contact restrictions when sending your group request.

 

Are there any group discounts?

We do not offer a group discount.

FILM AND PHOTOGRAPHY

Photographing and filming for private purposes is permitted in the Zwinger Xperience as long as other visitors are taken into consideration. Flashes and tripods are not permitted. Non-commercial publication of the photographic material in social media is possible with mention of the location #ZwingerXperience. This approval does not apply to third party rights. You have to get permissionfor the reproduction or distribution of content protected by copyright or personal rights.

Photography and filming for media coverage or commercial purposes, please contact our marketing team at: zwinger-Xperience@schloesserland-sachsen.de.

Please show the written permission to our service staff at the entrance.

SPECIAL CONDITIONS IN THE ZWINGER XPERIENCE

Part of the experience is kept dark as we work with elaborate projections. There is no full lighting. Please be aware that the spatial situation, lighting conditions and projections may be uncomfortable for those with cardiovascular issues,Epileptics and very pregnant women. If the given conditions cause anxiety, trepidation or dizziness, please contact our service staff.

Due to the structural conditions the WC facilities (not barrier-free) are located at the end of the tour. Alternatively, you can use the public restroom before your visit, which also offer a barrier-free toilet. Those are located on the left side of the staircase of the French Pavilion. 

For orientation you can download the map of the Dresden Zwinger.

CONTACT

Feel free to get in touch

Service hours
Monday to Friday 10:00 am  - 2:00 pm
Telephone: +49 (0) 351-438370357
E-mail: zwinger-Xperience@schloesserland-sachsen.de 

We will get in touch with you as soon as possible.

Visitor address
Dresden Zwinger
Theaterplatz
01067 Dresden

Postal address
State Palaces, Castles and Gardens of Saxony non-profit limited company
Office Zwinger / Dresden Fortress
Theaterplatz
01067 Dresden

DO YOU HAVE ANY FURTHER QUESTIONS?

What is a combined ticket?

With the combined ticket you can visit the adventure exhibitions Zwinger Xperience and Festung Xperience at a special price. The ticket is valid for three days from your visit to Zwinger Xperience.
You can only purchase the combined ticket in the online store or at the Zwinger Xperience box office. For your subsequent visit to the Festung Xperience, you can also book a time slot ticket in advance. In this case, select the desired time slot in the online store of the Dresden Fortress and purchase a free ticket. Your combination ticket serves as identification and must be presented at the audio system desk.

In which languages is the Usomo audio system available?

You can choose to experience the tour in German, English, Czech or Polish.

How long does a tour take?

A tour will take approximately 45 minutes.

Who is entitled to a discount?

You will see a (+) symbol next to the prices on our website (www.zwinger-Xperience.de). Click to see who is entitled to reduced rates and free tickets. 

What are the benefits of the schloesserlandCARD?

The schloesserlandCARD not only grants you free admission to both the Festung Xperience and Zwinger Xperience (incl. 2 children aged 0-16); it also cuts your waiting time at the entrance. You can skip the queue to the ticket office. You’ll receive a free ticket when you show your schloesserlandCARD and ID. 

Where can you buy vouchers?

You can buy Schloesserland vouchers (you determine the value) from the ticket offices at the Festung Xperience and Zwinger Xperience. Vouchers can be redeemed at all participating establishments of State Palaces, Castles and Gardens of Saxony, non-profit, including the Zwinger Xperience. Vouchers with a value of 25€ | 50€ | 75€ | 100€ are also available in our online store.

Where can you redeem a voucher?

Redeem your voucher at the ticket office and get a ticket to the Zwinger Xperience. If the admission price is covered by your credit with money to spare, you’ll receive the difference as a new voucher.

Please note that you can only redeem your voucher at the box office and not in the online store.

Have you lost or not received an email containing your online ticket?

If you have not received your online tickets after submitting your order, please check your spam folder first. If you don't find an email with your online tickets there either, or if you accidentally deleted the email, please send an email with your request to: zwinger-Xperience@schloesserland-sachsen.de. Please include your full name and the date of your visit.

How long will your online ticket remain valid?

The online tickets are time slot tickets. This means that your ticket is valid for a 15-minute time slot, during which you will be given priority admission to the Zwinger Xperience. The time slot starts with the selected visit time and ends 15 minutes later. With the online ticket, you can go directly to the audio system desk and do not have to queue again at the cash desk. If you arrive at the Zwinger Xperience after the 15-minute time slot, we can still let you in. However, this assumes that we have sufficient capacity available. Once the time window has expired, you are no longer entitled to priority admission and may have to wait.

Are you having trouble paying for your online ticket?

The payment process only works if you have agreed to use the TAN PIN security method for online payments with your bank. This procedure became a requirement for online payments across Europe on September 14, 2019.

Are there checkrooms or lockers available on site?

Please note that there are no checkrooms, lockers or similar facilities available for the temporary storage of your personal belongings.

Are strollers allowed in the exhibition?

Unfortunately, for safety reasons, strollers are not allowed in the exhibition. Please note that we are not able to offer you a place to park your stroller.

Are dogs allowed in the exhibition?

Unfortunately, dogs are not allowed in our exhibition rooms.